Privacy Policy

When Push Comes To Shove (WPCTS) takes the protection of personal data very seriously and is committed to complying with the General Data Protection Regulation (GDPR).

We collect, process and store personal data only for legitimate business purposes and in accordance with GDPR. We ensure that all personal data we collect is relevant, adequate, accurate and kept up to date. We also take appropriate technical and organisational measures to ensure the security and confidentiality of personal data.

We respect the rights of individuals to access, correct, delete, and restrict the processing of their personal data. We also provide individuals with the right to object to the processing of their personal data, and the right to data portability.

We have implemented policies and procedures to ensure that personal data is only processed by authorised personnel who require it for legitimate business purposes. We provide regular training to our employees to ensure they are aware of their responsibilities under GDPR.

We only share personal data with third parties who have provided sufficient guarantees of their ability to comply with GDPR. We ensure that all our third-party service providers comply with GDPR.

We have appointed a Data Protection Officer (DPO) to oversee GDPR compliance and to provide advice and guidance to our employees. Our DPO can be contacted at

In the event of a breach of personal data, we will notify the relevant supervisory authority within 72 hours, and we will also notify affected individuals where necessary.

We regularly review our GDPR compliance program to ensure that it remains effective and up to date with any changes in GDPR requirements.

At WPCTS, we are committed to protecting the privacy and personal data of our customers and employees, and we will continue to work hard to ensure that we comply with GDPR and all other applicable data protection laws and regulations.

Hiring a Birth Keeper or Doula From When Push Comes To Shove

When Push Comes To Shove (WPCTS) is a directory of self-employed birth workers who offer practical and emotional support during pregnancy, childbirth, and the postpartum period. The following terms and conditions apply when hiring a birth worker from WPCTS:

WPCTS is not responsible for the conduct of the birth workers on our directory as they are self-employed. We provide a platform to connect clients with birth workers, but we do not employ any birth workers.

The birth workers on our directory are not or licensed to provide clinical care. (Unless you have engaged an independent midwife with appropriate insurance) WPCTS provides practical and emotional support, as well as evidence-based information to help clients make informed decisions about their care. Clients should seek medical advice from a licensed healthcare provider.

Clients should conduct their own research and due diligence when choosing a birth worker from our directory. WPCTS does not endorse or recommend any specific birth worker.

Clients are responsible for negotiating the terms and conditions of the birth worker’s services directly with the birth worker. WPCTS is not involved in any contractual or financial arrangements between clients and birth workers.

If a client has any concerns about the conduct of a birth worker on our directory, they should contact us at We will investigate the matter and take appropriate action, which may include removing the birth worker from our directory if necessary.

By hiring a birth worker from our directory, clients agree to release WPCTS from any liability or claims arising from the services provided by the birth worker.

These terms and conditions are subject to change at any time without prior notice. Clients should review these terms and conditions periodically for updates.

By hiring a birth worker from our directory, clients agree to these terms and conditions.

1-1 Zoom Consultations

Terms and Conditions for 1-1 Zoom Consultations by When Push Comes To Shove (WPCTS):

Payment: Payment for 1-1 Zoom consultations must be made in full before the start time of your session. We accept payments via credit/debit card or PayPal or direct bank transfer.

Cancellation: If you need to cancel your 1-1 Zoom consultation, we require at least 48 hours notice. If you fail to provide sufficient notice, the full fee for the consultation will still apply.

Information: Our 1-1 Zoom consultations are designed to provide you with information to help you make informed decisions. We do not provide advice, and you are solely responsible for any decisions you make based on the information provided.

Medical Advice: During 1-1 Zoom consultations, we do not provide medical advice. By booking a consultation, you acknowledge that you are responsible for navigating your own medical care and making your own decisions regarding your health.

Bulk Courses: For bulk courses, payment must be made in full before the sessions commence. Once payment has been received, you will be provided with access to the course materials and any necessary instructions.

Confidentiality: We take your privacy seriously and will keep all information you share with us during the 1-1 Zoom consultation confidential. However, please note that there may be legal exceptions to confidentiality in certain circumstances. All sessions are recorded.

Limitation of Liability: When Push Comes To Shove (WPCTS) shall not be held liable for any damages or losses arising from or in connection with the 1-1 Zoom consultations or bulk courses.

By booking a 1-1 Zoom consultation or purchasing a bulk course from When Push Comes To Shove (WPCTS), you acknowledge that you have read, understood, and agree to these terms and conditions.

Joining Our Directory Terms & Conditions

Terms and Conditions for Joining When Push Comes To Shove’s (WPCTS) Birth Worker Directory:

By joining our birth worker directory, you agree to pay the monthly fee of £7.99 per month to When Push Comes To Shove, unless you have trained with us, in which case the directory is free.

The monthly fee provides you with a profile on our website and the chance to be seen by thousands of service users. However, please note that we cannot guarantee you work.

Whilst you are not obligated to pay a 10% fee to our access fund should we get you work, we do encourage it so we can ensure the highest possible chance to continue our work providing low income families with the care they deserve.

Payment for the monthly fee will be taken automatically via the payment details provided at the time of sign-up.

If you wish to cancel your plan, please do so in writing to with one month’s notice.

We reserve the right to remove your profile from our directory if we receive complaints or negative feedback from service users.

We do not tolerate any form of discrimination, including but not limited to, discrimination based on race, ethnicity, religion, sexual orientation, or disability. Any instances of discrimination will result in immediate removal from our directory.

You agree to provide accurate and up-to-date information for your profile, including but not limited to, your qualifications, experience, and availability.

We reserve the right to amend these terms and conditions at any time. Any changes will be communicated to you via email and will take effect immediately.

These terms and conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.